EnvisionRx Plus understands that there are times when members have questions or concerns about their prescription drug coverage. In order for us to resolve your concerns quickly, please call EnvisionRx Plus directly at 1-866-250-2005 (TTY/TDD users call 711) 24 hours a day, 7 days a week. Our staff will immediately respond and direct the issue to the appropriate department for a timely resolution.

Medicare beneficiaries, members, pharmacists and physicians may contact us at the Member Services number or by one of the methods listed below.

Or, write us at:
EnvisionRx Plus
2181 E. Aurora Rd., Suite 201
Twinsburg, OH 44087

Or, fax us at:
1-866-250-5178

Or, send an email to:
customerservice@envisionrxplus.com

You can also call Medicare at:
1-800-MEDICARE (1-800-633-4227)
TTY/TDD users should call (1-877-486-2048)

Report Fraud, Waste or Abuse:
866-417-3069
complianceofficer@envisionrxplus.com